A small dog standing at a window, watching for its owner to come home

Certified Separation Anxiety Trainer (CSAT)

Separation Anxiety Training

Does your pup get anxious when left alone? It might be dealing with separation anxiety. Our Certified Separation Anxiety Trainer (CSAT) can help.

You are not alone! Studies suggest that between 20-50% of pet dogs suffer from separation-related issues.

Stress caused by separation anxiety can be overwhelming. The constant anxiety your dog feels when left alone can lead to home destruction, noise complaints from neighbours, and worry every time you have to leave. It’s the most discussed behaviour problem in the literature, and yet the solution can seem elusive. For a deeper look at the condition, read our article explaining what separation anxiety is.

The majority of cases can be resolved with guidance from a trained professional. Treatment uses humane, evidence-based methods and the latest technology. Through customised, systematic desensitisation protocols, we gradually build your dog’s comfort with being alone, minimising panic and distress for everyone.

Our step-by-step training guide gives you an overview of what to expect from working with our CSAT professional.

Does your dog show these worrisome behaviours?

Suspect your pup has separation-related problems? Contact us today.

Book a 30-min Zoom Consult

CSAT Qiai will do a preliminary assessment based on your observations and any videos you have of your dog, and run through your options from there. This 30-min online consultation (Zoom) is priced at $45.

Research tells us that…

Separation anxiety is not caused by spoiling your dog or failing to “show leadership”. It’s a complex condition, with factors like genetics and early environment potentially playing a role.

It seriously affects your dog’s well-being and health, and needs proper treatment.

Crate training, food toys or letting the dog “cry it out” are ineffective and may cause more harm.

Success is far more likely with carefully conducted, individualised systematic desensitisation.

A white terrier lying on a window seat, looking out of the window

Qiai is a Certified Separation Anxiety Trainer (CSAT) who trained under world-renowned expert Malena DeMartini.

You’re in capable hands. Behaviour specialist Qiai has completed this rigorous, competitive programme. Backed by decades of collective knowledge, data and experience, Certified Separation Anxiety Trainers (CSATs) are recognised as experts by veterinary behaviourists and international training organisations in treating separation anxiety.

We coach you remotely over Zoom, Teams or Google Meet. Remote training is especially effective for separation anxiety, because your dog is assessed in its real home environment, wherever you are.

Successful Track Record

If you think your dog may have separation anxiety, reach out to our Chief Behaviourist, Qiai. Using proven CSAT techniques, she has a strong track record of helping dogs grow their comfort and duration of alone time.

“After my dog developed severe separation anxiety, I was put in touch with Pet Coach as they had qualified trainers to help with this difficult behavioural condition. … My dog has shown clear improvement in her anxiety and went from unable to be left alone for 2-3 minutes to now sleeping peacefully for 2 hours while I am away from the apartment.”

Rhianydd Meredith · Google review

“Qi Ai was really helpful in our one-to-one consult and gave us a game plan to follow. She checked in regularly and suggested tweaks and modifications based on her progress. From not being able to leave our house for more than 30 minutes, Lucy is now able to self soothe even when she’s anxious about us leaving, and can now be left at home alone for up to 5 hours (perhaps more! But we haven’t tried).”

Natalie Kwee · Google review

“Nothing short of spectacular turnaround – Mi went from visibly unsettling moment pre departure cue was upon her to a calm and collected posture when I stepped out some 2 months later. Separation anxiety overcame! Credits go to QiAi who has been extremely professional demonstrating mastery and competency at the highest level.”

Ken Ang · Google review

Intensive Separation Anxiety Training Programme Details

Separation anxiety is one of the most distressing challenges a dog and owner can face, but it’s also one of the most treatable. Our structured, evidence-based programme works at your dog’s pace, with expert guidance every step of the way.

1st Month

$8804-week intensive programme
Behaviour assessment (30 min – 1 hr)
Daily training plan, ongoing support and weekly assessments (30 min – 1 hr)
Fully online

Subsequent Months

$660per 4-week block
Daily training plan, ongoing support and weekly assessments (30 min – 1 hr)
Fully online

Separation anxiety training is a gradual process. Most dogs make meaningful progress within the first month, and many continue for 2–3 months for lasting results. We’ll always be honest with you about where your dog is at and what to expect next.

What Our Clients Say

Reviews from PetCoach clients on Google.

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Claudia
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We had such a wonderful experience with PetCoach’s home Canine and Fitness Conditioning sessions for our pup, Willow. Webster was incredibly patient and encouraging. It was amazing to see her grow in confidence and strength while genuinely enjoying every session. We also picked up so many practical tips that we can continue using at home. Thank you for making fitness such a positive and fun experience for Willow, we highly recommend PetCoach!
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Chris C profile picture
Chris C
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We came to Pet Coach SG with our Dachshund who was reactive and difficult to manage. Shafik's approach has made a huge difference for our puppy so far! He's passionate about what he does and taught our whole family practical handling techniques we actually use day to day. We can see our pup improving day by day, and he's now much more manageable. Highly recommend Shafik and the team!
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Qwendolyn Lee
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Before working with Shafik for our little leash-reactive gangster, we tried everything we could think of to help with his reactivity, but had little progress. From the very first session, Qiai and Shafik gave us clarity on how to understand Scooby and the skills we needed to help him. Shafik also showed us that many of the things we thought were impossible with Scooby were actually achievable - it just takes time, patience, consistency, and the right guidance. After 5 sessions, we’ve already seen a difference. Scooby is now able to disengage from his triggers much more quickly and can look at other dogs without immediately lunging or barking (at a distance for now, but we’re confident that will continue to improve with time). There were times when Scooby seemed to become more reactive (progress is never linear), and we felt discouraged. But whenever that happened, Shafik was always there to offer additional advice and practical tips, even between sessions. When we applied the suggestions, Scooby got back on track and continued making progress. Having that level of support and reassurance throughout the journey has been invaluable. Beyond his knowledge and training skills, Shafik has been incredibly patient with all our questions, is always punctual, and provides detailed, practical notes after every session so we know exactly what to continue working on at home. He even goes the extra mile by coordinating with other dog owners so their dogs can act as training decoys for Scoobs, something we especially appreciate since we’re total social recluses. Most importantly, Scooby absolutely loves training with Shafik. Sometimes we think that he likes Shafik more than us 🤣 Engaging Shafik has been one of the best decisions we’ve made for Scooby. We’re so grateful for all the support and wouldn’t hesitate to recommend them to anyone looking for a knowledgeable, dedicated, and genuinely caring trainer!
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Wee Meng Sim
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We are current engaging trainer Shafik to help us train our Pom. He is very responsible and responsive. Always on time and ready to start the training. Our Pom is getting much love and training on basics command. He is attentive to our issues with our Pom and offers great ideas on solving them. Overall experiences with him is great. Totally will recommend his services to people who want to train their pet.
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Kathy Wong
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We had one on one sessions with Qiai to help us with Nori’s reactivity issue. He would lunge, growl or bark at almost every dog he met on walks. Imagine our stress! Qiai was patient and professional in guiding us through each session, with step by step follow up notes and suggestions on what we could work on in between the sessions. She equipped us with knowledge and techniques to help with his anxiety and reactivity towards other dogs when out on walks. Demonstrated how it’s done, what to look out for, including the small details. It was reassuring and encouraging to have her alongside us working through the reactivity issues - gave us and nori the confidence to go for walks, even in crowded evening hour. We are so glad and thankful that the once dreaded walks are now beginning to feel more normal and enjoyable. Thank you Qiai! Highly recommend.
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Damien O'Grady
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I did 3 sessions with Qiai to work on Kobe's reactivity and impulse control. Over the course of the sessions, Kobe has improved significantly. Qiai’s instructions were clear and practical, and the methods she used were effective and easy to follow. Overall, a very positive experience and I’m really glad we worked with her. I would highly recommend to other dog owners.
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Yuanyu Huang profile picture
Yuanyu Huang
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The teacher is very professional and willing to shares. I joined the fitness class with my dog! I learned a lot and it’s really helpful. And have to highly recommend puppies class, it’s really helpful for new paw parents using the right methods to bounding with the puppies. My dog improves so much after we are using the right methods. Can’t appreciate more of each classes. Qiai is a very professional and patient teacher to all the puppies. We learned so much from her.
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Daphne Ho profile picture
Daphne Ho
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I did five sessions with Qiai to work on my golden retriever’s reactivity and impulse control. Over the course of the sessions, Katie has improved significantly. She now walks much better, is able to recover quickly even in more stimulating situations (like meeting people she likes), and can notice other dogs and move away calmly without reacting. Qiai’s instructions were clear and practical, and the methods she used were effective and easy to follow. I also really appreciated the support in between sessions, which made a big difference in staying consistent. Overall, a very positive experience and I’m really glad we worked with her.
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Reuben Froude
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Before we approached Qi Ai, we couldn’t leave our pup alone at all without a full blown panic attack. We quickly saw progress following her plans, and before long he has become comfortable on his own for many hours. We are amazed with his progress!
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SY Chan profile picture
SY Chan
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Petcoach has been such an important part of our dog’s journey over the past 1.5 years. We started with the Ruff Rovers program, and it has been incredible to see Rafa’s confidence grow with each outing. We are so grateful to Qiai and Webster for their patience and expertise in helping Rafa learn to engage with the outdoors and feel more at ease in the world around him — since he can be quite a nervous handful especially when he sees other dogs. These days, whenever Rafa sees Qiai’s van, he knows he’s in for a great time and happily greets her. Seeing him so excited and confident brings us indescribable joy. In addition to Ruff Rovers, Rafa has also been attending ATC for the past four months. We really appreciate their thoughtfully curated program, which includes fitness, cooperative care, calmness exercises — and most importantly, NAP TIME! Starting fitness training at a young age is important to us, and we’ve enjoyed learning exercises that help build Rafa’s strength and confidence. We truly value the care and attention given to each dog, and we feel completely at ease knowing the Petcoach team is always looking out for Rafa. Highly recommend!

FAQs on Separation Anxiety

How do I know if my dog has separation anxiety?

Separation anxiety in dogs typically presents in three distinct phases: the Leaving Phase, Separation Phase, and Return Phase. During the Leaving Phase, dogs may show stress-related behaviours such as pacing, whining, barking, or following you closely as you prepare to leave. In the Separation Phase, distress continues even after you have left, often resulting in destructive behaviours, accidents indoors, or excessive vocalisation. The Return Phase is when dogs display extreme excitement, clinginess, or relief upon your return.

However, some dogs may only show stress during one specific phase, like the Leaving Phase. While these behaviours can be concerning, they do not always indicate full separation anxiety. The clearest sign of true separation anxiety is distress during the separation phase itself, while your dog is alone. Behaviour in the leaving and return phases adds useful context, but on its own it isn’t enough to tell.

We have a detailed guide on identifying symptoms of separation anxiety in dogs. Take a read and reach out to us for more information!

Can separation anxiety in dogs be cured?

Separation anxiety is very treatable, and most dogs make real, lasting progress with a structured desensitisation programme. No one can guarantee an outcome, because every dog and every household is different, but Certified Separation Anxiety Trainers (CSAT) have helped a great many dogs become comfortable being left alone. These trainers have undergone rigorous training specifically focused on resolving separation anxiety problems in dogs. A CSAT is equipped with specialised techniques and strategies to help alleviate your dog’s anxiety, ensuring a more peaceful and confident pet. So, seeking out a dog trainer certified in separation anxiety can significantly improve your furry friend’s quality of life.

What to expect for Separation Anxiety Training?

Our Separation Anxiety Training is led by our Chief Behaviourist, a Certified Separation Anxiety Trainer (CSAT). CSATs undergo rigorous training and have access to a repository of evidence-based protocols proven to alleviate separation anxiety in dogs.

Expect a structured, step-by-step approach designed to deliver successful results and improve your dog’s well-being.

For more details, see our comprehensive guide on Separation Anxiety Training.

What is a CSAT dog trainer?

A Certified Separation Anxiety Trainer (CSAT) is a specialised professional dog trainer dedicated to helping dogs with separation anxiety. These experts have completed an intensive months-long coursework programme, which includes practical case studies designed to ensure they can effectively implement systematic desensitisation protocols proven to alleviate symptoms of separation anxiety.

For dogs struggling with being alone, these trainers offer a lifeline. By carefully and compassionately guiding your anxious dog through a personalised training plan, they work to reduce the fear and stress your pet experiences when left alone.

Our chief behaviourist, Qiai, who trained under the renowned Malena DeMartini, is one of only two CSAT certified professionals in South East Asia, bringing her expertise and empathy to every separation anxiety case she handles.

What to do for Dogs with Separation Anxiety?

If you suspect your dog has separation anxiety, consult a certified professional to verify the condition. Once it’s confirmed, partnering with a Certified Separation Anxiety Trainer (CSAT) can be highly effective. A CSAT will guide you through Separation Anxiety Training Protocols, gradually easing your dog’s anxiety when they are left alone.

In the meantime, keeping your dog calm and comfortable is key. Options like hiring a pet sitter, enlisting help from family members, or enrolling them in our dog training school can provide the human companionship they need to feel secure.

Can a dog trainer help with Separation Anxiety?

Yes, there are professional dog trainers who specialise in separation anxiety. These certified separation anxiety trainers have undergone rigorous training and have extensive knowledge grounded in data and science. They use desensitisation protocols tailored specifically for dogs with separation anxiety, for the most effective outcomes.

Separation anxiety is distinct from typical behavioural issues, so it needs a specialised approach from a dog separation anxiety trainer. For more on this condition, read our article “What is Separation Anxiety“.

What is the difference between a professional dog trainer and a behaviourist?

A professional dog trainer is an expert in operant conditioning, skilled at shaping and reinforcing desired behaviours in dogs. Their role involves a structured approach to training, where positive reinforcement is frequently used to encourage good behaviour.

A behaviourist delves into the full complexity of animal behaviour, including principles of classical conditioning, which are crucial in understanding separation anxiety. When a dog shows undesired behaviours, a behaviourist identifies the root causes and develops protocols tailored to address them, whether they need operant conditioning, classical conditioning, or a combination of both. Separation anxiety is a classical conditioning issue, and cannot be resolved by treating it at the operant conditioning layer.

The skills of dog trainers and behaviourists often overlap, and they frequently collaborate to give the dog the most complete support.

How long does Separation Anxiety Training take?

The duration of separation anxiety training varies widely, influenced by factors such as the dog’s anxiety levels, the owner’s commitment, and the dog’s inherent traits. For some anxious dogs, improvement can be rapid, such as increasing tolerance from 2 seconds to 20 minutes within a week. Others progress more gradually, from 5 seconds to 35 seconds over the course of a month.

Addressing separation anxiety takes real dedication from owners. If you work from home or often need to close the door, the systematic desensitisation protocols used by CSAT professionals help your dog learn that these activities are not a big deal. For a tailored plan and professional guidance, schedule a call with our chief behaviourist to evaluate your dog’s specific needs.

How to train a dog out of separation anxiety?

Training a dog with separation anxiety needs a systematic and gentle approach, often best managed with the guidance of a certified separation anxiety trainer (CSAT). The foundation is recognising the activities you perform before leaving, known as pre-departure cues (PDQs), such as locking the door or picking up your keys. Begin desensitisation without these cues, varying how long your dog is left alone and keeping it below their threshold of anxiety. Once your dog is comfortable being alone for increasing lengths of time, reintroduce the PDQs one at a time. Be prepared for setbacks as your dog adjusts. Repeat this process until your dog can handle all PDQs and reach the alone time you need.

This is a simplified outline. Each dog’s journey with separation anxiety is unique, and working with a professional separation anxiety trainer is the most effective and humane way to address your dog’s needs.

Which dog suffers most from Separation Anxiety?

While certain breeds can appear more susceptible to separation anxiety, any dog can be affected. The condition is a complex interplay of genetics and the environment in which a dog is raised, and no breed has been definitively shown to be more prone. Addressing it involves noticing the signs early and using gradual desensitisation. A loving, understanding environment also plays a big part in easing their anxiety.

How do you prevent separation anxiety in dogs?

Separation anxiety in dogs can be challenging, but with the right approach it can be managed effectively. While genetic factors and environmental triggers play significant roles, spotting the symptoms early helps. Look out for signs like excessive barking, destructive behaviour, or accidents in the house. Once you’ve identified them, a professional separation anxiety trainer can help you create a customised plan to ease your dog’s anxiety. With patience and the right support, your dog can learn to feel more comfortable when alone.

Check out our article on home alone training for what to look out for to minimise the chances of separation anxiety developing in puppies.

Do dogs grow out of Separation Anxiety?

Separation anxiety in dogs is a common concern and, unfortunately, it doesn’t usually resolve on its own. Consistent training and supportive strategies can help manage and reduce anxiety symptoms over time. Ignoring the problem may lead to more stress for your dog, making it harder to manage later on. Proactive steps, such as creating a comforting environment and gradually getting your dog used to being alone, can significantly improve their well-being.

Do treats help manage Separation Anxiety?

Many well-meaning pet owners use treats to ease separation anxiety, but this doesn’t address the real issue. Separation anxiety stems from the stress of your absence, not from an aversive stimulus that a treat can offset. When you leave, it triggers anxiety, which worsens the longer you’re gone. Research shows that pairing treats with your absence (known as counter-conditioning) doesn’t relieve anxiety and may even intensify it. This approach overlooks the core problem: your dog’s fear of being separated from you.

For a deeper look at why this method falls short, check out our detailed research breakdown of Shnookal et al. (2024).

Does Crate Training help with Separation Anxiety?

Crate training can give your dog a safe and comfortable space, but it is not a cure for separation anxiety. Dogs with separation anxiety feel stressed when they are left alone, and this anxiety can persist even in their crate. Forcing your dog into a crate can also make separation anxiety worse, as they are unable to perform coping behaviours to relieve their stress. You may also cause your dog to develop confinement anxiety or crate phobia! It’s important to address the underlying anxiety through gradual desensitisation to help your dog feel more secure when you’re not around.

Does ignoring your dog help with separation anxiety?

No, ignoring separation anxiety can make your dog’s distress worse. Address the issue with a kind yet structured approach, using techniques that help your dog feel more secure when you are away.

Citations

Bradshaw, J.W. et al. (2002) ‘Aetiology of separation-related behaviour in domestic dogs’, Veterinary Record, 151(2), pp. 43–46. doi:10.1136/vr.151.2.43.

Flannigan, G. and Dodman, N.H. (2001) ‘Risk factors and behaviors associated with separation anxiety in dogs’, Journal of the American Veterinary Medical Association, 219(4), pp. 460–466. doi:10.2460/javma.2001.219.460.

Ogata, N. (2016) ‘Separation anxiety in dogs: What progress has been made in our understanding of the most common behavioral problems in dogs?’, Journal of Veterinary Behavior, 16, pp. 28–35. doi:10.1016/j.jveb.2016.02.005.

Not sure if it’s separation anxiety?

Book a 30-minute Zoom consult with CSAT Qiai. She’ll look at your observations and videos, and walk you through your options.

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