Dedicated to ethical training
Harnessing the latest evidence-based behaviour modification techniques to help your cherished compaw-nion!


With skill and expertise, training not only enhances a pet's quality of life but also safeguards the relationships between people and animals.
Training goes beyond simply teaching animals cute tricks. It is an essential aspect of animal care, equipping them with the necessary skills to thrive in our world.
How We ContributeOur Behaviour & Training Services
we offer a range of private training and adventure walk & train services
Join us for exciting half-day stimulating, fruitful excursions to explore far-flung places on our Sunny Island! Our Walk & Train service is conducted by certified dog trainers, where we teach your pup new skills outdoors in a fun and engaging way.
Certified, educated and trusted professionals in animal behaviour and welfare, with more than a collective 15 years experience working with animals.

MSc in Applied Animal Behaviour & Animal Welfare (University of Edinburgh), Certified Shelter Dog Behaviour Consultant (IAABC), Certified Separation Anxiety Trainer (CSAT), Certified Professional Dog Trainer – Skills Assessed (CPDT-KSA), Certified Fear Free Professional Trainer, AVS Accredited Certified Dog Trainer (AVS-ACDT)

BA. in Psychology, Accredited Dog Trainer (IAABC), Certified Professional Dog Trainer – Knowledge Assessed (CPDT-KA), Certified Fear Free Professional Trainer, Certified Professional Canine Fitness Trainer (CPCFT), AVS Accredited Certified Dog Trainer (AVS-ACDT)
EXCELLENT Based on 36 reviews jing wei2025-06-20Trustindex verifies that the original source of the review is Google. Pet Coach has helped us so much! We started with Ruff Rovers as my dog is anxious and wary of strangers but just two sessions in, I can tell he loved his time with them. The coaches are amazing, always keeping us updated and being so patient with him. He now enjoys his time at ATC, often asks people for scratches and his progress is so noticeable that people ask if he went for any rehab :) Truly trustworthy n we love what they do! S S2025-06-10Trustindex verifies that the original source of the review is Google. As dog owners, we believe in structure and consistent training, but no matter how closely we followed our trainer’s advice, nothing seemed to help our dog. He struggled with demand barking, early signs of separation anxiety, noise sensitivity to sounds outside the house, and dog reactivity. We were at our wits’ end—until we were referred to Qiai. As an animal behaviorist, she was able to identify the root causes behind his behavior and developed a training plan that actually worked for him. It wasn’t a quick fix—it took time (been a year now), patience, and trial and error—but with her guidance, we started to see real, lasting progress. Today, our dog is calmer, less anxious, and easier to manage. We’re still working on a few things, but we feel confident in how to support him. We’re so grateful for Qiai—she didn’t just help our dog, she helped us get our sanity back. Highly recommend her to anyone feeling stuck! Stephanie Chua2025-05-31Trustindex verifies that the original source of the review is Google. 100% recommend pet coach for accredited training for all dogs! Riley loves going to pet coach for training and plus there’s structured fitness training that strengthens her core muscles etc! 😍 Grace Nastasya2025-05-13Trustindex verifies that the original source of the review is Google. Had a zoom call with Qiai because my dog showed some signs of being distressed when we left the home. She was very friendly, experienced and empathetic to my experiences, providing a reliable support system. After the call, there were structured plans and easy-to-follow guidance which took away all the confusion and uncertainty as I was struggling to discern the false information regarding dog training from online resources. Her timely help was much appreciated especially as I was getting burnt out with dealing with this issue. I would recommend her professional and empathetic services for anyone struggling with your dog’s separation anxiety (and other behavioural issues) as it really makes a huge differences with the support of a professional who knows what they’re doing. Mr and Mrs Loh2025-04-26Trustindex verifies that the original source of the review is Google. Leaving a review because they are really the only dog trainers we trust in Singapore. Our dog Indy has flourished under their TLC once a week as she has become a much more confident & matured little pup over the past 6 months. More importantly, they are genuine and sincere, and their values and pedagogical approach to pet training align very closely to us and what we hope to achieve with Indy. Thank you for all your guidance and patience! Wenn Er Tan2025-04-24Trustindex verifies that the original source of the review is Google. We initially engaged Webster (maybe a year ago now?) for a consult as our then-puppy (Luna) was/is very high energy and kept pulling on our walks/ would want to greet other dogs. During the consult, Webster took time to understand our family’s routines and Luna’s personality and tailored his suggestions accordingly (rather than simply offering politically correct advice). He gave many practical, actionable recommendations on how to train her, articulated the thinking behind each suggestion, and even sent us a summary of action points. What most impressed us was 1. He didn’t upsell us more training sessions and told us we could probably train her ourselves without him (this has turned out to be true) 2. He followed up to check Luna’s progress a few weeks later, even though we hadn’t signed on for anything extra. Luna now goes for ATC days, and Ruff Rovers and the Pet Coach team are some of the few people we trust to care for her! We appreciate their low handler-to-dog ratio and that they would take no risks when handling Luna (which should be the high standards we hold all caregiving to). In terms of training, I laud how they meet Luna where she’s at, which aligns with my pedagogical approach and I can see how she’s flourished over time! She honestly needs many jobs, so it’s good that she can be engaged meaningfully through fitness training, and I think it's great that the team is open to sharing training best practices and Luna-specific advice so we can reinforce what she’s learning at home. It's important to us that anyone who works with Luna is aligned theoretically in espousing fear-free, positive reinforcement training methods (which Pet Coach does), and it’s such a bonus that Webster and Qiai also believe in advancing evidence-based approaches (and are equipped to do so)! It’s so daunting to leave your dog in someone else’s care (since they cannot advocate for themselves), so I really appreciate that the Pet Coach team have been so reliable and trustworthy and that there’s this excellent option for care for dog guardians in Singapore. Would happily recommend Pet Coach to anyone who asks! irene lum2025-04-06Trustindex verifies that the original source of the review is Google. Recommended ctr to have yr furkids here for daycare and training sessions Sherralin Quek2025-02-28Trustindex verifies that the original source of the review is Google. Finished 4 pet coaching sessions with Qiai and it was a great experience :) Qiai was very professional and helped my senior dog get used to the nail grinder, muzzle, and strangers entering the home. It solved a lot of behavioural issues that were weighing heavily on my mind! Florence Sook Ching Lee2025-02-27Trustindex verifies that the original source of the review is Google. Am grateful to Qiai for helping me manage my dog's "fear aggression". Jack Russells are not an easy breed & they can go rogue if their issues are not properly addressed. Am glad Qiai was able to identify my dog's problem clearly. Most of all, she was very patient, calm, non-judgmental, and the exercises she recommended were practical, user-friendly & effective. In executing them, I have also become a better leader for my dog & am able to support her, help her more effectively too. Thank you for understanding Ruby & helping her find solutions for herself. I am glad you were a part of her "growing up" journey. Yen Ceen Teh2025-02-14Trustindex verifies that the original source of the review is Google. Services engaged: Ruff Rovers, Animal Training Centre Day Training We first engaged Pet Coach for Ruff Rovers as I was pretty intrigued that there’s an almost individualised dog outing (ratio of 1 handler to at most 2 dogs!! and most of the time it was just Bouffie herself!) instead of a pack! Webster enquired thoroughly on Bouffie’s personalities, behaviours that we want to work on and made a trip specifically to meet her in order for a more accurate assessment. Bouffie was at an age that she started to be selective with people and handlers, so it was always an ordeal during pickups but Webster had always allowed Bouffie the space she needed with his understanding of dog’s language. Once she’s brought out there in the wild, she is her happy self given opportunities to explore new grounds and tonnes of sniffing. What a way to fulfil her other than her usual walking routines due to our busy schedules. I was very assured with Webster’s handling skills, understanding of dogs’ needs and training philosophies. He also managed to build engagement with Bouffie which I knew was a challenge to do with her as environment had always been a “high value treat” for her. When ATC opened, I was glad as there is now another avenue for Bouffie. Bouffie had a weekly daycare routine where she could learn social skills through play with other dogs in a regulated space. However, I observed that she has outgrown her social butterfly era and that she preferred having a choice to retreat to her introvert corner and have her own space when she’s had enough. That was also when ATC opened and one of the biggest draw for me was that it only takes up to maximum 10 dogs in a regulated space! Not only that, since she doesn’t need as much social fulfilment anymore, I was wondering what could be other ways of fulfilling her and dog fitness being the unique selling point that ATC has got me sold. I can now work her brain and physical fitness more based on the fitness activities that are planned out for the dogs. I know that Bouffie is also a very low work drive dog 😂, so to be fair I don’t have much expectation of her excelling but rather more of us experimenting if this could be something that she may enjoy and fulfil her. Turns out she seems to be pretty engaged and enjoys her time there. It came as a surprise to me too that there is a pretty structured training regime that is aimed to help dogs strengthen their self-regulation skills while at the same time challenge them too, at their own pace that is. We’ve been to other training facilities with similar activities planned out (other than fitness) but Bouffie’s demeanour upon returning home is largely different, she’s not shut down nor overly tired. She can be tired after school sure, but she’s fulfilled and that results in a well-regulated and emotionally-balanced dog. I do strongly believe that the huge difference lies in the ways of handling as well as understanding what the dogs need and trying to fulfil them. I can see how the ATC programme will be a mainstay in Bouffie’s journey. And when we have neighbours or friends enquire about dog training, Pet Coach is one of the very few that I’d recommend!

Looking to upskill your employees in animal behaviour and training? We have successfully trained pet industry professionals such as daycare / boarding / pet shop staff, veterinarians and tertiary students (e.g. polytechnics / universities).
Contact us for a bespoke programme that will benefit your business and clients!